If your reading this, you most likely have a need to be better at hiring, training and retention – but you’re not sure how to go about it. Don’t worry. You’ve come to the right place. We can make you better than you ever imagine you can be. Bonus, it’s easy. Double bonus, it’s fun. Recently, a friend of mine was telling me about his challenges with hiring, training and retaining good people and he felt like he hit a wall. “it’s not like there’s a science to this,” he told me.
Actually, I replied. There is.”
The Xp3 Talent System was created to help management teams work together with a shared language, and tools to accomplish your growth objectives that can literally cut years off your companies’ evolution by installing a framework for growth that is implemented in months instead of years.
The Importance of a Process – removing the subjectivity and replacing it with objectivity
In order to remove the typical subjectivity that most hiring managers use as a basis to hire (“I like the person”) and replace it with objective, facts-based decision making criteria; you must have an organized process that ALL of your managers are intimately familiar and in alignment with how to execute. Too many companies just “wing” it and this is critical mistake that leads to a bad hire. The Xp3 Talent System utilizes a scientific approach and advanced analytics to make smarter, more informed decisions.
Why do people quit jobs? They don’t. They quit managers. In other words, you’ll be wasting your time and money hiring top talent if you don’t first ensure that your entire management team are indeed, top talent themselves.
A Players hire other A players because they realize that together, we can accomplish so much more.
B Players hire C players because they are afraid that an A player make them look bad or even take their job.
The Xp3 Talent System is combination of
Systems & Processes
The Xp3 Talent System is a comprehensive package that will arm your team with a proven and highly successful process, systems and tools that are required to grow your company by growing your people.
We provide the necessary training to help lay the foundation that you and your managers need to acquire the fundamental knowledge and a shared language with other managers to implement the Process and Systems to help you grow. However, training alone almost never works. Training is just information, and a foundation for building skills. People must use these skills and force out older habits
To ensure the Systems, Processes and Training creates the desired ROI, we will provide coaching that handholds each key individual through the required changes to ensure success. We will work with each individual to identify and develop a focused approach on the necessary skills required to become highly effective.
Systems & Processes + Training + Coaching = Success
The Xp3 Talent System App
The Xp3 Talent System App helps you track and manage your candidates and all related information in one place. This is known as an Applicant Tracking System (ATS). However, there are a lot of ATS’s in the market place that can do that. The Xp3 Talent System is MUCH MORE than a typical ATS. It was designed to pre-screen candidates to ensure you’re not wasting your valuable time with unqualified applicants by providing a structured, objective and simple process to help you make the best possible hiring decisions.
Components of the Xp3 Talent App
The Xp3 Talent app helps you organize and keep track of all of your job requisitions, candidates, documents, status, etc. – all in one place and online so everyone on your hiring team can easily access.
Xp3 Screening Questionnaire (SQ) Library
One of the unique and proprietary components of the Xp3 Talent app is the library of role specific Applicant Screening Questionnaires (SQ). We have over 100 role specific questionnaires in our library that are designed to identify if the applicant possesses the required knowledge and skills to be successful in the role.
Xp3 Screening Questionnaire (SQ)
The Xp3 SQ was also designed to identify “signs of intelligence” (ability to follow instructions, attention to detail, grammar, etc.) as well as some critical “A” player behaviors including a sense of urgency and willingness to put in a little effort to obtain the job.
The SQ is sent out as the first step of the Xp3 Talent System and each question is scored to ensure that you are only spending your valuable time with pre-qualified candidates.
The SQ also contains a Response Guideline that says; any candidate that answers this question should include these elements in their response. This helps you ensure you are being objective and allows almost anyone to score the responses by following these guidelines.
Xp3 Screening Questionnaire Video Question
Another great feature of the Xp3 Screening Questionnaire is the Video Screening Question. This allows you to view a brief 2-minute video of the candidate explaining why you should select them. The SQ helps you determine if they can communicate effectively in writing and the Video question helps you determine if the they can verbally communicate effectively.
As we stated previously, there is a science to Talent Management. And that’s where the Ngenio MPO program comes into play and utilizes scientific insights to improve the decisions we make and increase our skills as leaders and managers. We use data in operating almost all aspects of businesses today, yet few companies use good analytics to manage their most critical resource, their people. As the complexity and value of the subject grows the role of data changes. At the lowest level all you need is the raw data. As it grows you have to be able to extract insights from the data for it to be useful. As it continues to grow in complexity and value you have to be able to use the insights to be prescriptive about what actions you should be taking.
Psychometrics is the science that studies the measurement techniques practiced in psychology, as well as techniques for validating these measures. High quality psychometric instruments better measure the various aspects of the personality of an individual.
Psychometrics instruments are more commonly known as Personality Assessments and are one of the most important tools you can possess to help you better HIRE, TRAIN and RETAIN top talent.
There are hundreds of Assessment tools available and most of these are valid instruments that can provide you the information you need to help you become more effective. That being said, like all things, some are better than others. To help you with the definition of “better” the following is a brief list of the key elements that help determine which of these tools makes them better than others:
- They are easy to learn
- They are easy to administer
- They are quick to complete (shouldn’t take more than about 10-15 minutes to complete one)
- They offer multiple tools to help (at a minimum, they should include a “Job Profiling” tool that helps determine what specific behavioral traits each of your company’s roles require to be successful, then an individual assessment that is then aligned and compared to determine the fits and gaps).
- They are current and include the latest advancement in Psychometrics. Like all things, the Science and Technology is always advancing and therefore a “valid” instrument is always enhancing to include these advances.
- They are cost effective and that means the “cost” should never be a consideration IF you will administer them.
The Ngenio MPO Program and Suite of Tools
MPO – MANAGEMENT & PERFORMANCE IN ORGANIZATIONS
Ngenio’s MPO Program is founded upon a scientifically developed personality inventory and exclusive job satisfaction survey. Once up-and-running within your organization, the MPO Program will effectively enhance your talent acquisition, organizational development and human resource management strategies.
The MPO was designed and constructed by standards of the American Psychology Association (APA), The Canadian Psychology Association (CPS) and The U.S. Equal Employment Opportunity Commission (EEOC) a federal agency that administers and enforces civil rights laws against workplace discrimination.
THE MPO PROVIDES A WIDE RANGE OF STRATEGIC BUSINESS APPLICATIONS
- Recruiting and Selecting Candidates
- Leadership Development
- Consolidating and Mobilizing Teams
- Performance Management
- Conflict Resolution
- Identification of Key Competencies
- Career Mapping and Succession Planning
- Organizational Design
The MPO has the ability to produce three different reports from one assessment. These include:
- MPO Personality Profile: measures various facets of an individual’s personality to help you get the right people in the right roles, and how to manage them based on their unique needs.
- MPO Talent: highlights a person’s potential within a particular sphere and in line with sought competencies. Provides a thorough report encompassing 46 of the most crucial talents for the workplace.
- MPO Communication: provides an overview of an individual’s personal communication style, that will help you prevent and manage interpersonal conflict and coach them on improving team relationships.
- The MPO Job Profile: Helps you identify the “Required” behavior for a role that is then used as the “benchmark” to compare the individuals MPO Personality Profile.
- The MPO Right Match Analysis Report: Helps you determine how good of a fit the person is for a particular role by analyzing the MPO Job Profile against the individuals MPO Personality Profile.
- MPO Multigraph: Helps you view and evaluate multiple individuals MPO Personality Profiles and build high-performing teams.
We provide the necessary training to help lay the foundation that you and your managers need to acquire the fundamental knowledge and a shared language with other managers to implement the Process and Systems to help you grow. However, training alone almost never works. Training is just information, and a foundation for building skills. People must use these skills and force out older habits.
The Xp3 Talent System Training includes:
- Understanding the Science of Talent Management
- Implementing a simple, yet highly effective Hiring Process
- Develop & Implement a structured On-boarding Training “Experience”
- Turn your managers into highly effective Performance Coaches
To ensure the Systems, Processes and Training creates the desired ROI, we provide coaching that handholds each key individual through the required changes to ensure success. We will work with each individual to identify and develop a focused approach on the necessary skills required to become highly effective.
Systems & Processes + Training + Coaching = Success
Contact us to learn how we can help you grow your company by growing your people
“Prior to implementing Mike’s XP3 Talent System, our turnover rate was over 80%. Six months later, we were down to 23% although the biggest impact we saw was in our sales department. We hired 18 salespeople in 60 days, put them through our sales boot camp, graduated 17 with a 93% avg. final exam score and 10 of them sold the first lead they went on. As a group, they sold over $1.4M their first 30 days on the job! Our managers are now able to better hire, train and retain the talent needed to achieve our growth objectives!”
– Harley Magden, CEO Window Nation (5th largest replacement window contractor in the U.S.)
“We have worked with Mike Matalone and XP3 for the past year. Mike taught us a step by step system to enhance our hiring process. Implementation of the XP3 Talent System has provided us the ability to build an Ultra Successful team. As a small business owner there may not be a more crucial skill to develop.”
– John Gwaltney Partner, The Virtus Family of Companies
“We have struggled for years with finding, interviewing and hiring the “right” people for specific positions at our organization. Not any more! There’s a saying ‘if you catch a man a fish he will eat for a day but if you teach a man to fish he will eat for life.The Hire, Train, and Retain process not only found us qualified candidates, and several great hires, but it taught us so much about what we were missing. Thank you, Mike, and Xp3!”
– Kyle Hoffman, President, Roofing & More
“The Hire, Train and Retain boot camp was a jammed pack 2-day program that provided an incredible amount of value to me and my management team. It was highly interactive, with hands on activities that were based on actual roles we are working on verses just theoretical content. We walked away with a wealth of knowledge, tools and support to help us hire and retain the people necessary to achieve our growth goals. I highly recommend this to all business owners and their management teams!”
– Dale (DJ) DesJardins, President Absolute Aluminum
"My members have not stopped talking about what a great job Mike did with his presentation to my Vistage groups. This generated stimulating conversations in the afternoon sessions as well as in my 1-to-1’s that helped reinforce what he presented. Great take away’s and reflections of things he said to help them get the right people in the right roles."
– Rich Knauss Vistage Chair
"We're converts. The XP3 Talent System helped us clearly identify the results we want to obtain from new hires, and it provides tools for effective screening of candidates to identify those with the right combination of skills and behavioral traits that are likely to succeed in a particular position. After two successful hires, we're sticking with this system!"
– Antigone Peyton, CEO,Attorney at Law Cloudigy Law PLLC
"I have worked with Mike Matalone and Excelsior for the past 12 years. We have used their XP3 Talent System to help us build an effective management and sales team, hire and promote the right people, and understand how we can manage and motivate our people better. The continued support and guidance we get from Excelsior has become an invaluable resource for our growth and continued success."
– Suresh Gursahaney, CEO, MicroAutomation, Inc.